Streets Won’t Forget · iOS
Help with your run.
Answers to common questions about the game, rewarded ads and your saved records.
Contact support
Email support@archmorrow.com for app support or privacy questions.
Support is provided by Ryan Archell trading as Archmorrow, United Kingdom.
When reporting an issue, include your iPhone model, iOS version, app version/build, and the steps that caused it. Screenshots or other attachments are optional; avoid including unnecessary private information.
Messages are forwarded through Porkbun to Gmail and are accessed on behalf of Archmorrow only by Ryan Archell. We retain routine resolved support correspondence for up to 12 months after resolution, subject to normal provider backup and security processes. See our privacy policy for details.
How does 50:50 work?
Watch a rewarded ad to remove two incorrect choices from the current question. You can use 50:50 once per run. Later questions show “50:50 ALREADY USED”. Using it does not remove perfect-run eligibility.
What is One More Chance?
After your first wrong answer, you can watch a rewarded ad to continue from the next question. The wrong answer stays recorded and does not earn a point. A rescued run cannot earn the perfect 100/100 trophy. A second wrong answer ends the run. Choosing Accept Defeat ends the run immediately.
An ad will not load or I did not receive a reward
Check your internet connection and retry when the app indicates that an ad is ready. Ads may be unavailable. Closing an ad before the reward is earned does not grant the lifeline or rescue, and does not consume that allowance. If the problem continues, email support@archmorrow.com.
Where can I change advertising privacy choices?
Open Settings and look for Privacy Options. This control appears when Google’s consent system requires it. Read the privacy policy for details about Google’s consent flow and data processing.
Where are my scores saved?
Your personal best, run totals, correct-answer totals and trophy status are saved locally on your device. There is no account or in-app cloud sync. Avoid deleting the app to troubleshoot unless you are prepared to lose its local records.
Found a question that looks wrong?
Include the question wording, answer choices and a brief explanation in your support message. Please provide a reliable source if possible.